Understanding Our Terms
Welcome to MailMergeExt. Please take a moment to review our Terms and Conditions, which govern your use of our website, products, and services. By accessing or purchasing from MailMergeExt, you agree to these terms, which are designed to protect both you and us, ensuring a secure and transparent relationship.
Our goal is to provide powerful, easy-to-use tools to help you automate personalized emails directly from Microsoft Word. These terms outline your rights and responsibilities when using our add-in, purchasing licenses, and interacting with our site. If you have any questions or need clarification on any point, don’t hesitate to reach out — we’re here to help.
Disclaimer:
MailMergeExt is an independent software product designed to enhance and extend the mail merge functionality of Microsoft Word.
It is not affiliated with, endorsed by, or certified by Microsoft Corporation.
Microsoft, Microsoft Word, and Office are trademarks of Microsoft Corporation.
All other trademarks are the property of their respective owners.
Terms and Conditions
License Agreement
By purchasing or downloading MailMergeExt, you are granted a non-exclusive, non-transferable license to use the software on the number of devices specified by your license. You may not redistribute, resell, or sublicense the software without prior written consent.
Payments and Pricing
All payments are processed securely through our payment partners. Prices are listed in EUR and may change without notice. Upon successful payment, you will receive a license key and installation instructions.
Software Activation
Activation ties your license to your device hardware. Changing major hardware components may require re-activation. If you need to transfer your license to a new machine, please contact our support team.
Updates and Support
Your purchase includes lifetime access to the version you bought, with bug fixes and minor updates. Major upgrades or feature releases may require a separate license. Support is provided via email, typically within one business day.
Refund Policy
Due to the digital nature of the software, we do not generally offer refunds once a license key has been issued and activated. However, if you experience technical issues that cannot be resolved, please contact us — we are committed to customer satisfaction.
Data Privacy
MailMergeExt runs locally on your machine. Your emails, attachments, and data are never uploaded to our servers. We do not access, store, or process your personal content. Please see our Privacy Policy for full details.
Limitation of Liability
MailMergeExt is provided “as is” without warranties of any kind. We are not liable for any direct, indirect, incidental, or consequential damages arising from your use or inability to use the software.
Acceptable Use
You agree not to use MailMergeExt for sending unsolicited bulk emails (spam) or for any illegal activities. Violations may result in license termination without refund.
Governing Law
These terms are governed by and construed in accordance with the laws of your country of residence. Any disputes will be handled by the competent courts in that jurisdiction.
Contact
If you have any questions about these Terms and Conditions, please reach out to us via the contact form on our website or by email at support@mailmergeext.com.