Eligibility for Refunds
Due to the nature of our product — a digital software license — we generally do not offer refunds once a license key has been issued and activated. This is to protect the integrity of our licensing system and ensure fair use. However, we stand by the quality of MailMergeExt and want you to have confidence in your purchase. If you encounter technical issues that prevent you from using the software as advertised, and our support team cannot resolve them, you may be eligible for a refund within 14 days of purchase.
Contact for Refund Requests
Requesting a Refund
If you believe you qualify for a refund, please contact our support team at support@mailmergeext.com with your order details and a description of the issue. Our team will evaluate your request and respond within two business days. Please note that refunds are issued at our discretion, based on troubleshooting attempts and the specific circumstances of your case.